Terms of Service for Unicart

These Terms of Service govern your use of the Unicart website (www.unicart.pk) and any purchases made through our platform. By using our website and/or making a purchase, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Terms

  • Agreement: By accessing or using the Unicart website, you agree to these Terms of Service and our Privacy Policy. We reserve the right to modify these terms at any time, and the changes will be posted on this page with the updated date.
  • Eligibility: You must be at least 18 years old or have the legal capacity to enter into binding agreements to use our website. By using our site, you confirm that you are either 18 years of age or older, or that you are visiting the site under the supervision of a parent or guardian.

2. Products and Services

  • Product Availability: We strive to keep all products listed on our website in stock, but availability is subject to change without notice. If a product is out of stock or unavailable, we will notify you promptly.
  • Pricing: All prices listed on our website are in Pakistani Rupees (PKR) unless otherwise indicated. Prices may change due to promotions, sales, or fluctuations in currency exchange rates.
  • Product Descriptions: We aim to provide accurate product descriptions and images, but we do not guarantee that all descriptions, images, or prices are completely accurate, complete, or error-free. If a product is significantly different from its description, please refer to our Return and Refund Policy.

3. Orders and Payments

  • Order Acceptance: Your order is an offer to purchase products from us. When you place an order, we will send you an order confirmation email. The order is only considered accepted once your payment has been successfully processed, and your items have been dispatched.
  • Payment Methods: We accept payments via [list of accepted payment methods, such as credit cards, PayPal, bank transfers, etc.]. All payments must be made in full before the order is shipped.
  • Order Cancellation: Once an order is confirmed and payment has been processed, cancellations may not be possible. If you wish to cancel or modify your order, please contact our customer service team immediately.

4. Shipping Policy

We offer worldwide shipping to most countries. Please note the following:

  • Shipping Locations: We ship to locations worldwide. Shipping charges and delivery times vary based on your location.
  • Shipping Fees: Shipping costs are calculated at checkout based on the weight of your order, delivery location, and shipping method.
  • Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
  • Delivery Times: Delivery times vary depending on the destination:
    • Local (within Pakistan): 3-7 business days
    • International: 7-21 business days, depending on the country.
  • Customs and Duties: For international orders, customs duties, taxes, and other fees may apply, which are the responsibility of the customer.

For more details, please refer to our Shipping Policy.

5. Returns and Refunds

  • Eligibility for Return: You may return items within 7 days of receiving them. The items must be in new, unused condition with original packaging. Certain items may be non-returnable, such as perishable goods and personalized products.
  • Refund Process: If your return is accepted, we will process your refund to the original payment method within 5-10 business days. Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., wrong or damaged items).

Please refer to our Return and Refund Policy for complete details.

6. Account Responsibility

  • Account Creation: To make purchases on our site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your username and password.
  • Account Use: You agree to provide accurate and current information when creating your account and to promptly update your information as necessary. You are responsible for all activities that occur under your account.

7. Prohibited Activities

You agree not to:

  • Violate any laws, regulations, or third-party rights while using our website.
  • Engage in fraud or fraudulent activities, including providing false or misleading information.
  • Use our website for any illegal, harmful, or disruptive purposes.

Any violation of these terms may result in the suspension or termination of your account.

8. Intellectual Property

  • Ownership: All content on the Unicart website, including logos, text, images, and product descriptions, is owned by Unicart or its licensors and is protected by copyright laws. You may not copy, modify, distribute, or republish any content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Unicart will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or business opportunities.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pakistan.

11. Changes to Terms

Unicart reserves the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with the revised date. Please review this page periodically to stay informed about any updates to our terms.

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